FAQ 1
Q: Can I book a shorter photo shoot than Package 1?
A: Yes—minimum 60 minutes. Booking a shorter time does not reduce the fee below the Package 1 price.
FAQ 2
Q: Can I extend time “on the spot” on the day?
A: Possibly, only if the schedule allows. It’s not guaranteed. The safest approach is to book the time you’ll need in advance. Same-day extensions (when available) are billed at the published Add-on Hour rate.
FAQ 3
Q: Is there any type of photography you won’t accept?
A: Yes. Please use this quick guide:
No:
• Babies • Maternity • Pets • Any session in areas with smoke or smoking
Yes:
• Engagements & Weddings • Portraits • Models • Business • Expos • Conferences, auto shows, art exhibits & trade shows
FAQ 4
Q: I’m on a budget—can you trim the price?
A: Prices are fixed. No discounts or promotions.
FAQ 5
Q: I’m running late—can you extend the end time?
A: Please plan to arrive early. If you arrive late, the booking still ends at the pre-agreed end time. (See also FAQ 2 about optional, schedule-dependent extensions.)
FAQ 6
Q: What if it rains or the weather is “bad”?
A: Rain and overcast light can be beautiful (soft, diffused light; moody scenes). We don’t offer refunds, cancellations, or rescheduling due to weather.
FAQ 7
Q: Could the shoot end immediately and the deposit be forfeited?
A: Yes. If the actual work requested on the day differs from what was agreed (including categories listed “No” in FAQ 3), the shoot won’t proceed and the deposit is forfeited.
FAQ 8
Q: How will I receive my photos?
A: Via a secure Adobe Lightroom link in high resolution (about 6000×4000 / 24 MP or about 7728×5152 / 40 MP). Please download and back up promptly: links remain available for 60 days (or 90 days for weddings).
FAQ 9
Q: Will you provide RAW files?
A: No; you receive the curated image count in your package. Conference package–only exception (pre-arranged): same-day card/drive dump of all captures under the RAW/Conference terms on the Rates page.
FAQ 10
Q: Do I get every image you take?
A: You receive the image count included in your selected package. Curation (removing test/missed/duplicate frames) is part of professional editing. Conference package–only exception (pre-arranged): same-day card/drive dump of all captures per the RAW/Conference terms on the Rates page.
FAQ 11
Q: Any colors or patterns to avoid?
A: Avoid tight black-and-white patterns that can cause moiré (hard to fix in post). Otherwise, dress for the location, weather, and the vibe you want.
FAQ 12
Q: I’m shy and awkward at posing—help?
A: Totally normal. Relax and be yourself—posing guidance takes seconds on the day. Arrive well-rested, hydrated, and in a good mood; feeling great helps you look great.
FAQ 13
Q: Can I buy a package as a gift?
A: Yes. Arrange full pre-payment and we’ll ensure no receipt is given to the recipient on the day.
FAQ 14
Q: I’m a travel agent booking for a VIP—okay?
A: Yes, with full pre-payment. We can deliver photos directly to you if you’re the payer.
FAQ 15
Q: Can I book you in other parts of Indonesia?
A: Yes—please contact us with the details to confirm feasibility and travel. For Bali, you can also book via Bali Photographer: https://www.baliphotographer.com/.
FAQ 16
Q: Destination weddings abroad—possible?
A: Case-by-case. Availability, visas, and local laws may limit options. Please email details so we can review your specific plan.
FAQ 17
Q: Do you use film or digital?
A: Digital only, using professional-grade bodies and lenses.
FAQ 18
Q: Which camera do you use? Can I pick the gear?
A: We typically use Fujifilm X/GFX (and full-frame Canon when the job calls for it, e.g., tight interiors with ultra-wide lenses). Gear selection is at the photographer’s discretion.
FAQ 19
Q: Any additional costs not shown on your site?
A: No travel fee within the Jakarta Metro Area. Entrance fees, location permits, parking, or special access charges (if applicable) are client-covered.
FAQ 20
Q: Do I have the “rights” to the images?
A: For all event packages, you receive a non-exclusive, perpetual, worldwide, royalty-free license for corporate use (website, social, internal, PR). Copyright remains with the photographer. No resale, stock submission, or third-party licensing without written permission. For exclusivity or paid-media/advertising rights, contact us for a custom license.
FAQ 21
Q: Can I have a friend or family member present?
A: Of course—if it helps you feel comfortable, that’s completely fine.
FAQ 22
Q: We want an intimate couple session—is that okay?
A: No. (See the “No” list in FAQ 3.)
FAQ 23
Q: Do you provide transportation?
A: No. If we change locations mid-shoot, you arrange transportation for yourself/your party and the photographer.
FAQ 24
Q: My print lab needs permission—can you sign a consent/release?
A: Yes—email us and we’ll provide a print release promptly.